How Smith.ai Works
How Smith.ai Works
Getting started
Easy as 1-2-3
Outsourcing to Smith.ai is simple. We already work with every phone system and website. And we use AI to help our live staff have natural conversations, so there’s no script required.
Customize your instructions
Tell us about your business, budget, and growth goals. We’ll build a plan to suit.
Send your calls & chats to us
No IT support? No problem. Easily add us to any phone system or website.
Try risk-free for 30 days
Fully experience our phone & chat services based on your custom communication plan.
Quick and easy setup
Just answer a few questions to get set up. You don’t need to come prepared with scripts, because we don’t use them. We’ll have conversations that follow a natural flow.
Explain how we can help your business
Don’t overthink your answers at first. As we get started we’ll learn from our interactions with your clients. We’ll actively collaborate with you from day one.
Choose a monthly plan & change anytime
We offer flexible plans with no annual commitments or hidden fees. You’re free to adjust your plan as your needs change — making it simple to scale with your business needs.
Begin service risk-free
Get started experiencing our services and features risk-free with our 30-day money-back guarantee. If, in the first two weeks, we’re not a fit, we’ll give you a full refund (up to $1,000).
How our plans work
All of our plans include an allotment of "prepaid" calls. Overage is easy: Just pay for each call over your plan allotment, billed at the end of your 30-day cycle.
No-hassle spam blocking
We proactively block spam for free, so you don’t have to review bills for spam call refunds at the end of the month. We’re looking out for you in the moment.
We make outbound calls too
We’ll help you convert leads to clients and keep existing clients happy. Send us a text or email and we’ll call a client or follow-up with a new lead straight away.