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AI Receptionist service for small businesses
24/7 AI RECEPTIONISTS
AI Receptionist service for small businesses
The AI Receptionist from Smith.ai becomes your small business’s partner, handling calls 24/7 with AI-first efficiency and human support. Screen calls, capture leads, and book appointments — all with a 30-day money-back guarantee up to $1,000.
Get work done while the AI Receptionist handles the calls
You’ve got too much on your plate already. And the important stuff? You can’t delegate that. The AI Receptionist from Smith.ai becomes a part of your small business operations, handling screening incoming calls, appointment scheduling, and payment collection. While you’re focused on growing your business, every important caller gets professional service with human support for escalations when needed.
Quality leads will grow your business
You only get one shot at a first impression. The AI Receptionist from Smith.ai helps welcome customers and makes your business look bigger than it is. With our 24/7 phone answering service, we answer important calls outside your regular hours. Professional AI-first service with human support can turn potential customers into actual clients and keep your current customers happy.
The most advanced and customizable call handling solution available.
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
- Custom AI configuration with prompts and instructions tailored specifically to your business needs and goals
- True 24/7 coverage with intelligent call routing and seamless human escalation when needed
- Complete call handling including complex scheduling, payment processing, and sensitive conversations
- Advanced CRM integration with 7,000+ business tools and custom workflow automation
- Dedicated onboarding support with platform specialists and account managers ensuring optimal setup
- North America-based receptionists to support callers when needed
- Professional representation that adapts to your brand voice and industry requirements
Looking for 100% human-powered coverage?
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive Virtual Receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our Virtual Receptionist plans provide dedicated human agents trained specifically on your business and industry.
of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads who are never contacted
of customers who receive excellent service spend up to 14% more
Powerful call intelligence gives your business the lead
Make better business decisions with real-time call data, visualized in every Smith.ai dashboard. The AI Receptionist captures detailed information from every interaction, with human agents providing additional context when they handle escalations for complex situations.
Every call summary includes actions completed, caller disposition, priority, call recording and transcription. See the big picture with historical analytics to predict business growth, costs, and ROI with superior accuracy.
Smith.ai is trusted by 5,000+ businesses
“So much more than an answering service. Smith.ai gives us a personal way to focus on executing at the fast pace required in startup life.”
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TALK TO OUR TEAM of experts
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Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
- Custom AI prompts engineered for your industry, terminology, and workflows.
- Dedicated implementation team that ensures perfect setup from day one.
- Intelligent call handling with seamless human escalation.
- Native CRM integration with your existing tech stack.
END-TO-END INTEGRATIONS
We play well with your software
Seamlessly sync call data across 7,000+ integrations — updating your CRM, booking appointments, and triggering custom workflows automatically — so your team can focus on growth.
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Frequently asked questions
The best answering services for small businesses do much more than pick up phone calls and take messages. The AI Receptionist from Smith.ai handles call answering, appointment scheduling, lead qualification, and more — with support from professional virtual receptionists when needed. Whether you need AI-first call coverage full-time, for overflow support, or after-hours, here are answers to the most common questions from small business owners and operators.