Take the faster path to growth. Get Smith.ai today.
Affordable plans for every budget.
Live-staffed website chat powered by AI
CAPTURE WEBSITE LEADS 24/7
Live-staffed website chat powered by AI
Never miss a website lead with our full-service chat solution.
Our unique combination of humans and AI
We blend the accuracy and speed of AI technology with the thoughtfulness of professional agents. They work together to handle everything from simple FAQ to complex lead qualification. Your finger never has to touch a keyboard.
AI is consistent and flexible
Our conversational AI responds immediately and answers correctly, no matter how the question is asked.
Sensitive matters handled by agents
When customers need help with complex or delicate issues, our live agents are available to step in, 24/7.
Built by your content, powered by our AI
Installation and setup take minutes. Our AI ingests your website content and understands user intent to provide accurate answers to customer questions.
In-depth data beyond your website
There’s more to know about your business than what’s on your website. Our Q&A feature gives both our chatbot and human agents access to a library of supplemental content.
Sales funnels that convert through chat
The most common chat function is to capture a lead and secure a next step. With our no-code playbooks, you can filter out the tire-kickers and convert leads who are qualified, automatically.
Identify the sources of your most qualified leads
In your client dashboard, access chat transcripts and performance data. Discover key sources of your qualified leads and the points in the conversation that help or hinder your conversion goals.
Seamless appointment setting
Our chat solution does more than basic lead capture and screening — we book consultations and meetings directly on your calendar through your preferred scheduling tool.
Your business is unique. So is our quality.
We adapt and grow alongside your business as you scale.
24/7 chat agents
Live agents work in tandem with AI so conversations are handled efficiently, 24/7.
Built by your content
Our AI ingests your website data to provide accurate, business-specific answers.
Appointment booking
We’ll book appointments for you and your clients directly on your calendar.
Answer frequently asked questions
Create curated answers to your most important or tricky questions with Q&A.
Human hand-off
Our AI bot will transfer to one of our live agents when their assistance is needed.
Lead qualification
We pre-qualify so you only spend time with leads who are a good fit for your business.
New client intake
We’ll complete new intake forms so lead information goes directly to your CRM.
Easy-to-install
Our technology makes it easy to embed our chat widget into any website CMS.
Custom brand, color and placement
Choose how your chat widget looks on your website so it matches your brand design.
No-code playbook builder
Build simple to sophisticated conversational workflows with our no-code visual builder.
Online dashboard
Access transcripts, train your AI bot, analyze data, and more.
View all features
Smith.ai is trusted by 5,000+ businesses
Generate more leads with chat
Initially, I was skeptical. But in that first week alone, we got 20 new leads, 3 bought products, and I paid for my entire year of service in that one week.
Read case study
Predictable and affordable pricing
We have prices for small to large organizations and everything in between.
Plans starting at
$140
Per month
20
Chats per month
Simple per-chat pricing, not per-hour or per-agent
Easy and predictable month-to-month pricing
No charge for spam or unwanted sales chats
No annual contracts or setup fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.
END-TO-END INTEGRATIONS
We play well with your software
Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 7,000 integrations.
View all integrations
Frequently asked questions
Can you walk me through what happens after I sign up?
What is Live Chat?
What’s the difference between Live Chat and Chatbot?
How do I install Smith.ai Live Chat onto my website?
Do I have to sign a contract?
What do you do with information from my chats?
How do you know if a chat is spam or sales?
How do your chat agents get to know my business?
Can you book reservations or make appointments for me?
How do you compare to other live-staffed chat services?
Cities we serve
No items found.
See all cities